Leah Shea

Internal and external constraints, including a global pandemic, have stalled the more ambitious long-term and strategic growth objectives of healthcare organizations. In the near term, healthcare providers are re-imagining their positioning with consumers, which includes improvements in operations, patient experience and marketing. Many health systems are now poised for growth. Consumer analytics is a considerable …

Using Consumer Data to Deliver Consumer-Centric Healthcare Read More »

Retention of existing patients is one of the most important and cost-effective tactics a health system can employ to increase revenue and promote growth.